Canadian eCommerce Benchmark Data: Q2 2015 ©

The second quarter holds the most important data for many online merchants, mostly due to timing. By the time Q3 data is released, online retailers have already planned and executed their holiday shopping sales and marketing strategy. This year, the Magento Canadian benchmark data for the second quarter (April, May and June) of 2015 indicates a considerable upward trend across the board, with a 141.35% increase in sales compared to Q2, 2014.

Demac Media sums up the purpose of this data in its introduction, “Knowing where you stand and how to stand-out is the key to remaining competitive in digital retail.”

Canadian Online Merchant Benchmark Data Q2 2015

Canadian eCommerce Benchmark Data: Q2 2015

  • Average online order was $133.96 CAD
  • Average number of transactions was 386
  • Average conversion rate was 1.45%
  • An average of 51% of visitors were new to the online store and 49% returned after visiting previously.
  • The average time spent on the website was 3 minutes, 50 seconds.

Canadian Website Traffic Sources and Resulting Sales

It’s important to take note of the traffic sources and how they converted to online sales for Canadian merchants in this study.  Most notable is the organic traffic and the resulting sales, which in today’s search environment is almost invariably attributed to high quality content.

  • Organic search brought in 49.04% of visitors, resulting in 40.82% of online sales.
  • Paid search brought in 10.88% of visitors, resulting in 12.08% of online sales.
  • In total, search campaigns brought in 59.92% of visitors, resulting in 52.90% of sales.
  • 13.71% was direct traffic, resulting in 15.65% of online sales.
  • 9.45% of website visitors arrived as referral traffic, ringing up 20.52% of online transactions.

Canadian Pay-Per-Click (PPC) Marketing Statistics

  • Average order amount from PPC was $203.82 CAD
  • Average PPC conversion rate was 1.56%
  • Click-through rate (CTR) from PPC was 7.32%
  • New visitors from Pay-per-click marketing in Canada was 52.32%
  • The average visitor spent 4 minutes, 23 seconds on the website

Online Shopping in Canada with a Smartphone

Online shopping with smartphones and other mobile devices (mCommerce) is on the rise in Canada, just like it is in most countries. However, desktop still wins out in order value, conversions and the overall number of transactions. Apple mobile products lead the pack when it comes to popularity among Canadian online shoppers, followed by Samsung devices.

  • Average mobile conversion rate in Canada for Q2 was 0.58%.
  • The average amount spent online by Canadian mobile users was $122.35.
  • Average time spent on the website was 2 minutes, 42 seconds.

These benchmarks join the countless number of indicators that should be leading Canadian merchants online to a point of saturation. We are confident that between the lagging loonie and a greater number of retailers venturing into eCommerce, the online Q3 and Q4 2015 sales will be the most successful to date.

Further Reading

Do you need a hand with bringing your business online?  Check out the following Canadian articles:

Checklist: Choosing a Website Host for your Canadian Business
Help for the 54% of Canadian Small Businesses Without a Website (Statistics)
10 Tips for Taking Product Photos That Sell Online
Finding Suppliers for your Canadian Business
Test eCommerce Waters with Fulfillment by Amazon (FBA)
10 Hot Product Niches to Sell or Drop Ship Online in Canada
Canadian Omni-Channel Panel Shares Insights
Top 10 Online Business Books of 2014
Canadian Stores Can Grab Global Online Shoppers (Statistics)

??? Does this data reflect your own Q2 data? Please share your insights or questions in the comments below.

Source: Demac Media Magento Canadian Online Benchmark Report Q2 2015 (Data from a small survey of Magento customers combined with Shopify Canada data)


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Digital Business & Marketing Manager at Online Business Canada | Website | + posts

Melody McKinnon is an internet entrepreneur with 25 years of experience in a wide range of online business models, backed by a formal business education and enhanced by training and mentorship. She has owned or managed both educational and ecommerce websites. Her book, 7 Recession Proof Online Businesses to Start From Home, is available from all major ebook retailers.

Melody has worked with many businesses & brands in a multitude of capacities. She can often be found on,,, and, as well as other quality digital publications. Her content has earned reference links from highly-respected websites, magazines and university textbooks.

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It’s great to have the info but at some point we have to stop our obsession with data and act upon it. These numbers inspire action!

Megan BC

I like benchmarks but I take them at face value. They’re not really statistics but if I can find out what even 1 person is doing in any situation I’m better off for the comparison. Thanks for rounding up this stuff, it really helps.

Dale Wild

Affiliate programs can be slow or make tons of money. It takes years to find the right combination sometimes but boy when you do it can take you clear through to a nice retirement. Pays better than RRSP!! I’m still making money from stuff I blogged a decade ago and that my friends is how its done right!!