Digital Communication

Study: Cautious Canadians Prefer Traditional Ecommerce and AI

Study: Cautious Canadians Prefer Traditional Ecommerce and AI

CANADA, June 2024 – The retail industry is constantly grappling with new, emerging technologies, and brands are having to innovate to keep up with new trends. So how are these changes affecting the buyer journey and brand trust, and are Canadian consumers welcoming these technological advancements?

How to Find Info for Your Online Customer Profile (Avatar/Persona)

How to Find Info for Your Online Customer Profile (Avatar/Persona)

Canadian businesses are finally embracing the internet as a sales and marketing tool. One of the first things that may come as a surprise in the digital world, are the differences between online and offline shoppers. That naturally extends to the profiles of their ideal customers.

Massive Canadian Study: Ecommerce Email and SMS Marketing

Massive Canadian Study: Ecommerce Email and SMS Marketing

Canadian ecommerce brands are more familiar with online marketing than most other types of Canadian businesses. They’ve been utilizing and testing email, SMS (short message service/texts), and push marketing (broad market advertising) for years, refining their sales strategy by integrating it with their digital marketing strategy. Their results can provide a benchmark for other types […]

Canada-Wide Internet Outage Will Cost Almost $600M PER DAY

Canada-Wide Internet Outage Will Cost Almost $600M PER DAY

What would we do if we lost our internet connection for a long period of time? It’s practically unfathomable in today’s connected world. However, events over the past few years have taught us the unthinkable DOES happen and the devastation it can cause for unprepared Canadian small businesses. The most critical lesson we learned is […]

Unlock New Market Opportunities with Digital Accessibility

Unlock New Market Opportunities with Digital Accessibility

TORONTO, May 9, 2023 /PRNewswire/ – With online and hybrid work continuing to be the norm, digital accessibility has become increasingly important for businesses. It has become crucial to ensure that all digital assets, products, and services are accessible to everyone, making the cost of inaction high.

Beat Big Biz by Providing Premium Online Customer Support

Beat Big Biz by Providing Premium Online Customer Support

I prefer to shop online so I’ve been on the receiving end of many customer support scenarios. I’ve never once dealt with a small business that wouldn’t bend over backwards to make me happy, not only to get that particular sale but also to ensure future sales. It works every time. I’ll gladly pay a […]

1 2 3 5