Marketing to Canadians Who Celebrate St. Patrick’s Day

Marketing to Canadians Who Celebrate St. Patrick’s Day

Many Canadian marketers underestimate the amount of gold that comes from St. Patrick’s Day enthusiasts in Canada. A large number of us have Irish roots and a lot of the rest are happy to join the celebrations. If you’re promoting the right kind of business or products, you could see a nice bump in sales […]

Where Are Canadian Online Shoppers? Online Marketplaces

Where Are Canadian Online Shoppers? Online Marketplaces

Canadian consumers who frequently purchase online indicate their favourite places to do so are online marketplaces, according to a recent survey by GetApp. Fifty-nine percent of Canadians surveyed said they shop online markeplaces often, and another 29 percent said they shop there sometimes.

The Business of Black Friday / Cyber Monday in Canada

The Business of Black Friday / Cyber Monday in Canada

Canadians have fully embraced Black Friday, a previously-American promotional event following Thanksgiving in that country. The internet can take most of the credit for its universal acceptance. Before online shopping was a common occurrence, Canadians usually travelled across the border to grab Black Friday deals but you probably wouldn’t find anything in Canada.

Canadian Consumers Read Reviews But Doubt Authenticity

Canadian Consumers Read Reviews But Doubt Authenticity

Capterra Canada has released their latest research study of over 600 Canadians to understand the role of online user reviews in consumers’ purchasing decisions. Over half of Canadian consumers think that half or more of reviews on a company’s website are fake; Almost one third of Canadian consumers are reading reviews more now than they […]

16 Ways to Provide Outstanding Online Customer Service

16 Ways to Provide Outstanding Online Customer Service

The fact that customer service & support are important isn’t exactly a newsflash. It’s always been that way. However, as companies grow they often distance themselves from the customer, farming out their support to call centres and/or reducing access to any support at all. It may be a necessary evil for them, but it’s a […]

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