Ecommerce Trends: The Masses Are Shifting to Social Shopping

Ecommerce Trends: The Masses Are Shifting to Social Shopping

Online shopping has accelerated in Canada over the past few years. As Canadian consumers become more comfortable with digital transactions, they’ve begun to explore additional online shopping platforms and networks, such as social media channels. Adoption rates are expected to be much faster, as Canadians and ecommerce enthusiasts from around the world accept the internet […]

Study: Cautious Canadians Prefer Traditional Ecommerce and AI

Study: Cautious Canadians Prefer Traditional Ecommerce and AI

CANADA, June 2024 – The retail industry is constantly grappling with new, emerging technologies, and brands are having to innovate to keep up with new trends. So how are these changes affecting the buyer journey and brand trust, and are Canadian consumers welcoming these technological advancements?

How to Find Info for Your Online Customer Profile (Avatar/Persona)

How to Find Info for Your Online Customer Profile (Avatar/Persona)

Canadian businesses are finally embracing the internet as a sales and marketing tool. One of the first things that may come as a surprise in the digital world, are the differences between online and offline shoppers. That naturally extends to the profiles of their ideal customers.

Consumers Expect AI to Enhance Online Shopping Experience

Consumers Expect AI to Enhance Online Shopping Experience

Editor’s Note: The following research didn’t include Canadians, but you’ll find Canadian consumer sentiments regarding AI and the online shopping experience to be very similar to the UK and US. Coveo does have two locations in Quebec and hopefully will include Canadians in future surveys.

Many More Canadians Will ‘Shop Small’ This Holiday Season

Many More Canadians Will ‘Shop Small’ This Holiday Season

Canadians will make the season bright for small businesses in 2023, according to a new study. This is welcome news for Canada’s SMBs, especially when most retail research this year has predicted an overall decline in holiday sales. Canadians may or may not spend as much on the holidays, but they want the money they […]

5 Ways Frugal Canadians Will Save Money This Holiday Season

5 Ways Frugal Canadians Will Save Money This Holiday Season

It is more critical than ever that we get to know our ideal target market, including how their mindset may have changed due to economic conditions. The same customer that could spend a lot of money on holiday gifts four years ago, may be in a much different financial situation right now. Check out the […]

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