Consumers Expect AI to Enhance Online Shopping Experience

Consumers Expect AI to Enhance Online Shopping Experience

Editor’s Note: The following research didn’t include Canadians, but you’ll find Canadian consumer sentiments regarding AI and the online shopping experience to be very similar to the UK and US. Coveo does have two locations in Quebec and hopefully will include Canadians in future surveys.

Top New Year’s Resolutions Bring Online Sales Opportunities

Top New Year’s Resolutions Bring Online Sales Opportunities

Everyone is hyper-focused on the fourth quarter, as they fight hard to stay in the black for the year. That focus and drive seems to fizzle out in the first quarter, as retailers try to catch their breath and tackle the year ahead (usually beginning with Valentine’s Day).

Many More Canadians Will ‘Shop Small’ This Holiday Season

Many More Canadians Will ‘Shop Small’ This Holiday Season

Canadians will make the season bright for small businesses in 2023, according to a new study. This is welcome news for Canada’s SMBs, especially when most retail research this year has predicted an overall decline in holiday sales. Canadians may or may not spend as much on the holidays, but they want the money they […]

5 Ways Frugal Canadians Will Save Money This Holiday Season

5 Ways Frugal Canadians Will Save Money This Holiday Season

It is more critical than ever that we get to know our ideal target market, including how their mindset may have changed due to economic conditions. The same customer that could spend a lot of money on holiday gifts four years ago, may be in a much different financial situation right now. Check out the […]

Where Are Canadian Online Shoppers? Online Marketplaces

Where Are Canadian Online Shoppers? Online Marketplaces

Canadian consumers who frequently purchase online indicate their favourite places to do so are online marketplaces, according to a recent survey by GetApp. Fifty-nine percent of Canadians surveyed said they shop online markeplaces often, and another 29 percent said they shop there sometimes.

The Business of Black Friday / Cyber Monday in Canada

The Business of Black Friday / Cyber Monday in Canada

Canadians have fully embraced Black Friday, a previously-American promotional event following Thanksgiving in that country. The internet can take most of the credit for its universal acceptance. Before online shopping was a common occurrence, Canadians usually travelled across the border to grab Black Friday deals but you probably wouldn’t find anything in Canada.