Product returns are a necessary part of online retail, just as they are offline. Handling them can be a little more involved and expensive though. The biggest challenges are avoiding unhappy customers and return fraud.
More and more Canadian small businesses and entrepreneurs have begun to explore online opportunities. As they settle into the Canadian market, they may consider expanding to markets outside of Canada.
Seventy-six percent of Canadians are purchasing online, and will be spending 39 billion by the end of 2019, according to an eTail Canada report. The 2018 Online Marketplaces Report by Internet Retailer cites a UPS study that found ninety-six percent of online shoppers in Canada have made an online marketplace purchase.
Canadian businesses with a staff of five or more grossed $305 billion in online sales in 2019. If you believe the pandemic predictions and projected growth, that number should double by 2023.
The most exciting and intimidating thing to happen in retail in the past couple of decades, is eCommerce. Canadian businesses and individuals now have the opportunity to sell online to a national or global market. The internet offers endless opportunities to start, grow and market at the retail level.
The buyer journey typically refers to the steps a buyer takes when ordering a product, and ideally well after the product is received. When the buyer is shopping for a gift, you can double leads and sales opportunities by bringing the gift recipient into the process. Content that is strategically distributed before, during and after […]
For years now, many independent Canadian retailers have viewed the internet as a competitor. They blamed it for falling sales, then threw up their hands at the prices and selection that they couldn’t possibly compete with.
In most Canadian shopping circles, women rule. They’re a huge target market as the person in the household who does most of the shopping, both for themselves and their families. Internet shopping is a bit different though, especially when it comes to holiday shopping online. For example, an Ipsos holiday shopping survey found Canadian men […]
Product Trends are identified by analyzing the latest consumer behaviours, and anticipating future demand with data & instinct. Trends are especially important to drop shippers, because they have a unique ability to test & change products rapidly. Mastering the art of trend spotting and related product selection makes drop shipping more profitable, and addresses competition […]
More and more Canadians are considering internet side hustles, home-based businesses, or selling their products online. Amazon provides a platform to quickly and profitably turn those dreams into reality, even if you’re new to online business. Within three months, most beginners have their Amazon business started and their first live listing. Almost all of them […]
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